Privacy Policy

Privacy Policy

Last updated: September 5, 2026

1. Overview

JiaJia Eye (“we,” “our,” or “us”) operates the website jiajiaeye.com, a Chinese manufacturer of wireless radar level transmitters, 4G radar level sensors, ultrasonic level meters, and stockpile level monitoring instruments. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.

2. Information We Collect

• Contact form data: When you submit the contact form, we collect your name, email, company name, and inquiry message.
• Email correspondence: If you email us at [email protected], we retain that communication.
• Usage analytics: Anonymous visit statistics via Google Analytics (if enabled). IP addresses are anonymized before storage.
• Cookies: We use essential cookies for the contact form, and (if enabled) Google Analytics cookies. No advertising cookies.

3. Purpose of Use

We use the information to:

• Respond to product inquiries and provide quotes.
• Deliver downloaded product manuals, datasheets, and firmware updates.
• Improve website content and product information.
• Comply with applicable export control and import regulations.

4. Data Storage and Retention

Form submissions are stored in our WordPress database hosted in Singapore (data residency may be relocated). We retain inquiries for 24 months after the last contact, then delete or anonymize them. You may request earlier deletion at any time.

5. Your Rights (GDPR / CCPA)

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to processing or withdraw consent.
• Request data portability (export in CSV).

To exercise any of these rights, email [email protected] with subject “Privacy Request”. We respond within 30 days.

6. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

• Shipping carriers (when a sample or product is shipped).
• Payment processors (for invoicing, if applicable).
• Government authorities (when required by law).

7. International Data Transfers

Data may be transferred to and processed in the People’s Republic of China, where our headquarters and main servers are located. We apply equivalent protection standards for EU/UK/US data subjects.

8. Security

We use HTTPS, server-side access controls, and database encryption at rest. Despite our efforts, no method of transmission over the Internet is 100% secure.

9. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be notified via a banner on our homepage.

11. Contact

For privacy questions or to exercise your rights:
Email: [email protected]
Address: Room 301, Comprehensive Building, Coship Electronics Longgang Campus, No. 1 Baolong 5th Road, Longgang District, Shenzhen, Guangdong Province, P.R. China
Phone: +86 400 189 9309